By Cameron Woodford, Founder and CEO, Appello Software
The covid-19 pandemic has spurred increased investment in digital health and cooperation between governments, as well as private and public sector participants. Through the implementation of Medicare’s whole-of-population access to telehealth, the Australian government reports that it achieved ten years of change in ten days.
The industry has produced advancements in technology and capabilities, with the introduction of MyHealth Record, an online database that aggregates an individual’s key health records and offers interoperability across clinical information systems across the health sector, becoming the most prominent publicly funded innovation.
Most states and territories have plans for further implementation of electronic health records, including medical imaging systems, medication management systems (eMeds), patient administration systems (PAS), and laboratory information systems, and it is estimated that 65 percent of public hospitals have implemented electronic medical records (EMR) systems, with an 85 percent deployment rate in the most populous state (LIS).
Telehealth and virtual health systems (including mental health and aged care), AI, interoperability, health informatics, and e-referral and booking capabilities are all main areas of focus.
The Australian Digital Health Agency (ADHA) has completed the final stages of integration between South Australia Health’s Sunrise Electrical Medical Records (EMR) and patient administration system (PAS) and Australia’s My Health Record (MHR), enabling healthcare providers to upload information directly to the MHR site.
Clinicians would be able to offer more personalised medical treatment by getting a more detailed view of the patient’s prior medical history, as well as information on any medical care that was already administered, which may lead to improved patient outcomes. Because of the simple availability of information, hospital workers are more likely to use MHR because of this integration.
Information can be stored on a single mainframe but accessed from different locations thanks to unified data structures. The content is processed, stored, and handled in one location, but this does not affect an authorized user’s ability to access the content from anywhere in the world.
Here’s a look at centralized data in health care and why this approach is so advantageous for the industry.
- Centralized data offers more security asIT professionals receive immediate alerts of distributed denial of service (DDoS) issues or problems like data breaches. A warning is then turned into a new production-level security strategy that is enforced to combat the threat. Since it’s an automated operation, it’s a proactive method.
- Centralized data provides healthcare facilities with more direction as centralizing data and analytics separately from its IT infrastructure creates a data-driven organization with an infrastructure that gives actionable answers to questions.
- Care coordination is more straightforward asan EHR framework shows how unified data allows for the safe exchange of health information with other medical professionals, allowing those professionals to weigh in with varying viewpoints.
- Centralized data increases efficiency and lessens strain on the IT workers who keep those facilities going.
- Data centralization promotes better governance by allowing for more options for data oversight and security. As each division of a healthcare system treats data differently, data governance becomes more complicated.
- Data centralization requires dedicated efforts sincemany medical facilities have agreed that it is preferable to a decentralized method. To achieve tangible payoffs, a team effort is needed, as is leadership buy-in.
Ambient Intelligence & Contactless Technology
Ambient intelligence is increasingly being used in healthcare environments, such as ensuring clinician and patient safety through tracking staff compliance with clinical best practices or relieving staff of time-consuming documentation tasks. Contactless sensors and contact-based wearable devices embedded in healthcare settings are used to collect data, which is then interpreted efficiently and effectively using machine learning algorithms.
Appello recently interviewed Health Technology entrepreneur, writer, conference organiser and keynote speaker John Lynn. John highlighted ambient clinical voice technology as a digital trend to keep an eye on during 2021 that will hopefully help to automate the documentation burden that doctors face.
The implementation of the electronic health record has resulted in major advances in healthcare, including searchable and reliable data, standardized order entry, and advanced decision support technology, to name a few. Leading health systems are investing in a new voice-enabled technology called ambient clinical intelligence to harness the power of the EHR while allowing clinicians to be more present and concentrated during patient interactions (ACI).
ACI uses ambient sensing technologies to listen in on clinician-patient encounter interactions while also delivering process and information automation to supplement the EHR. The Nuance Dragon Ambient eXperience (DAX), created by Nuance and Microsoft, goes beyond the capabilities of a virtual or on-site scribe to enhance the patient experience by accurately recording and contextualizing every word of the patient interaction and automatically documenting patient care without diverting the physician’s attention away from the patient.
An example of voice technology would be The Verbz Voice Engine, which combines dictation with assistant-like enrichment to turn your voice into workflows. It also stitches recordings together automagically. You can take your time to say it right, add bullets, photos, tasks, edit it, change it around, talk some more. Whatever you like, it all plays back like a podcast.
The use of data from electronic health records (EHRs) for patient registries is gaining popularity. Both EHRs and patient registries collect and use clinical data at the patient level, but they are conceptually structured for different purposes.
An EHR is an electronic device that healthcare facilities use to capture and store patient medical data. EHRs are used in clinical care and hospital management to keep track of a range of medical data from individual patients over time and to control clinical workflows. The capture of health information, orders and outcomes management, clinical decision support, health information sharing, electronic communication, patient support, administrative processes, and population health monitoring are all key functionalities of an EHR.
Aged Care Management Software Solution
About 224,000 people work in Australia’s aged care sector, which employs over 1,800 companies and cares for over 270,000 elderly people. The benefits of digitalised aged care management include the monitoring of aged care compliance, reducing emergency work orders, extending asset lifespan, easily scheduling maintenance, making informed purchasing decisions, reducing insurance premiums, increasing operational efficiency, improving record-keeping, managing tasks effectively, receiving real-time notifications and alerts and being able to access your data anytime and anywhere.
Medicare Claims Automatically Processed
Besides having claims come in electronically and on paper, Medicare service providers are also sending claims in different formats to their various payers. There is currently no standardized, uniform claim format, but work is being done to establish one. The claim may be rejected for several reasons, including the absence of the correct patient name, the provider ID, or more detailed information about the treatment. To increase payment processing time, providers must clean claims and ensure that there are no administrative or coding errors.
Many insurers have a main administrative portal and separate channels for government and retail claims.
Insurance Companies Gain Easy Access
To determine both claims and cover applications, insurance providers often require applicants to sign over “absolute authority” to their medical records, which ensures they can access details dating back to your childhood. When physicians receive requests for medical information from third parties, they will usually be issued with clear patient consent. Privacy principles, on the other hand, require them to reveal just as much information as is needed to satisfy the request.
Through centralized data in health care, a patient’s consent can be obtained digitally, for the specific information required to process the claim, protecting the patient’s privacy and limiting information management concerns.
A digital representation of a paper prescription is known as an electronic prescription. Your healthcare provider will give you an electronic prescription via SMS or email during your appointment. All medicines can be prescribed using an electronic prescription. Your digital device saves the message with a connection to your electronic prescription so you can access it whenever you’re ready, saving you time, streamlining the process, and enhancing medication protection.
Electronic management of health and health related information.
For all Australians, it is a better, higher-quality, more sustainable, and long-term health system. People can live healthy lives with greater control and access to essential health information thanks to better data and technology usage.
More about Appello
Appello is one of the leading software providers in Australia and Asia-Pacific. Providing fast and effective software solutions for a wide range of industries and sectors.
LinkedIn: @Appello Software