chatbot

Flirting with a customer support chatbot? Stop it now

Expecting a human connection and quick solutions to your problem from a chatbot might cause you privacy issues, cybersecurity expert warns  Customer support chatbots help users solve their daily problems in many areas, from online shopping to financial services, but they can also become targets for flirtatious customers. A recent survey shows that nearly 20% of Americans have flirted with chatbots. Cybersecurity…